For any Travelcard issues, including this website and lost or stolen cards, please contact the SWSAL helpline.
Normal opening hours: 9am – 5pm, Monday to Friday.
Phone: 0300 300 0032
For any other issues, please use the following:
Any comments, complaints and lost property requests should be sent to the bus operator responsible for the specific service. Please click here to find operators’ contact details.
What can bus operators help with?
Looking for something else?
Local Authorities and WECA manage different parts of the region’s bus information and infrastructure.
Please follow this link to find out who to send your query to.
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