How To Use travelwest smart cards

How can I use my Smartcard What tickets? Where can I use? How do I buy?

First tickets (including Metrobus)

To use, simply tap your card on the ticket machine when boarding. However, if your card has more than one ticket valid for your journey, please advise the driver to ensure the correct one is selected

All First tickets, except annual and 3-stop hop

Any First bus in Bristol Inner and Outer zones

  • Online at this website
    • Collect after 2 hours at a metrobus iPoint
  • At a metrobus iPoint using bank cards or pay-as-you-go credit
  • Top up on bus (except metrobus)
  • Payzone outlets

Pay-As-You-Go: 

  1. Load your card with credit
  2. Use it to buy tickets on bus (participating operators and Metrobus iPoints only)

Advise the driver you wish to pay using PAYG credit and you will be issued with a ticket as normal

PAYG credit can be used to buy selected tickets on bus.

Some bus operators offer special ‘smart’ discounts for customers using PAYG payment

- metroBus iPoint

- Abus

- BCT

- Carmel
 
- Faresaver

- Somerbus

Online:
register online with sQuid and collect your PAYG credit at a metrobus iPoint
 
On bus:
From participating bus operators Top up your credit on any of these buses

Adult Rider Multi-Operator tickets:

To use, simply tap your card on the ticket machine when boarding.

Available on adult Travelwest cards

Note: child Rider tickets are currently paper only and can be bought on any bus

- BathRider (1 day & Weekly tickets)

- BristolRider (1 day & Weekly tickets

- WestonRider (1 day & Weekly tickets)

- AvonRider (1 day & Weekly tickets)
All operators participating in the West of England Bus Operator Association scheme.

An up to date list of participating operators can be found by clicking the below link:
travelwest.info/rider
  • Adult tickets: online at this website
    • Collect after 2 hours at a metrobus iPoint, or
    • the following day at a P&R site, or
    • on non-First buses
  • At a metrobus iPoint (Bristol and Avon Rider only) using bank cards or pay-as-you-go credit
  • Top up on bus (except metrobus)

Note: Buses operated by First bus will sell, and accept, rider tickets on travelwest cards but cannot issue new smart cards.

Bristol Park and Ride day tickets:

Purchase your smart tickets online on the travelwest portal and collect at the Park and Ride site – then simply hold to the reader when getting on the bus
Day tickets – available in packs of:
- 5 day passes
- 10 day passes
- 20 day passes



Available online:
- 5 day passes
- 10 day passes
- 20 day passes
Bristol Park and Ride ONLY Online:
travelwest.info/smartcards

Currently only travelwest cards which were ordered through the travelwest web site with a park and ride ticket can be used on these services. 

Other cards will not be able to be topped up with Park and Ride tickets, online or on bus.
Bath Park and Ride ticket: 

Purchase your smart tickets on bus then simply hold it to the reader to travel on every subsequent journey
 
10 Journeys Bath Park and Ride pack Bath Park and Ride ONLY On bus:
On Bath Park and Ride Services (not available on the Service 42)

 

 

Find out more about available tickets and costs here