How to use your Travelcard and choose the right ticket for your journey

You can top up your Travelcard with different tickets that can be used in different services. But, which one is the best one for your journey and where can you buy it? Have a look below to find out.  If you need more information please have a look at our frequently asked questions before contacting us.

Don’t forget to buy in advance when buying online. When buying tickets online, you’ll be able to collect them at a metrobus iPoint 2 hours later, or on the bus (except First buses and metrobus services) and Bristol Park & Ride sites the following day  from 6am (when ordered before 11pm).

Tickets can also be bought from the bus driver on all services (except First and metrobus services) and metrobus iPoints. These tickets become available immediately.

To use your Travelcard simply hold the card to the machine on the bus. If you have more than one ticket on your card, advise the driver of which ticket you would like to use. If boarding a First bus the machine will automatically select the ticket for you depending on your destination.

Jump toFirst Bristol and Bath tickets | Park & Ride | Multi-Operator Rider Tickets | Pay-As-You-Go

 

First Bristol and Bath and metrobus tickets

The following First Bus products in Adult, Student, Young Person (16-21) and Child can be loaded onto Travelcards:

These tickets will be accepted in any First buses in the Bristol Zone, Bath Zone and West of England Zone, including all metrobus services. For up to date fares please visit First Bristol and Bath.

You can load these tickets onto your Travelcard at an iPoint (using a bank card or Pay-As-You-Go credit), at a First Bristol and Bath travel shop or at a PayZone outlet (using cash). Bristol Inner and Outer Zone tickets can also be bought online.

Jump toBack to top | First Bristol and Bath tickets | Park & Ride | Multi-Operator Rider Tickets | Pay-As-You-Go

 

Park & Ride Journey Packs

Park & Ride sites are available in Bristol and Bath. Cost saving Park & Ride journey packs are only accepted on the dedicated bus services identified below. For different services (eg. m2 at Long Ashton Park & Ride) please see alternative tickets available on this page.

Portway and Brislington Park & Ride services – available in 5 day pack (£17.50), 10 day pack (£32) and 20 day pack (£60). These tickets can be bought online*.

*If you haven’t done so in the past, you have to order a Travelcard online with a Bristol Park & Ride ticket pack to be able to use these tickets on these services. After purchasing tickets online you must collect them at collection points located at Park and Ride sites or at a metrobus iPoint.

Newbridge (21)Lansdown (31) and Odd Down (41) Park & Ride services -  available in 10 journey packs (£13.50). These tickets can only be bought on the bus.

Jump toBack to top | First Bristol and Bath tickets | Park & Ride | Multi-Operator Rider Tickets | Pay-As-You-Go

 

Multi-Operator Rider Tickets

Rider Tickets are tickets accepted by all bus operators in a given area. They are valid for travel on the day of issue and up to 2.59am the following morning.

To see the areas covered by these tickets, please visit our online Rider areas map.

The following tickets can be loaded onto your Travelcard online*, on the bus, except First buses and metrobus services, (using cash or Pay-As-You-Go credit) or at an iPoint (using a bank card or Pay-As-You-Go credit):

*Only Adult tickets can be bought online, you can buy other tickets from the driver.

The following tickets can be loaded onto your Travelcard on the bus**, except First buses, (using cash or Pay-As-You-Go credit):

**Only Adult tickets are available to buy for your Travelcard.

Jump toBack to top | First Bristol and Bath tickets | Park & Ride | Multi-Operator Rider Tickets | Pay-As-You-Go

 

Pay-As-You-Go (epurse)

With Pay-As-You-Go you can buy any available ticket using credit you load onto your Travelcard in advance.

You can top up your Pay-As-You-Go balance by registering your Travelcard at portal.squidcard.com, and collect your credit at a metrobus iPoint, or on any of the following bus services:

The services that accept payments with Pay-As-You-Go balance are the ones listed above and metrobus iPoints.

To use your Pay-As-You-Go balance on the bus simply hold your card to the reader on the bus and inform the driver you wish to buy your ticket with Pay-As-You-Go balance.

To buy tickets at a metrobus iPoint using Pay-As-You-Go simply place the card on the holder, select which ticket you wish to buy and select pay with sQuid.

Some bus operators even offer special ‘smart’ discounts for customers using Pay-As-You-Go.

Jump toBack to top | First Bristol and Bath tickets | Park & Ride | Multi-Operator Rider Tickets | Pay-As-You-Go

 

Please be aware that costs and terms of use of tickets are set by operators and travelwest cannot accept responsibility for incorrect or outdated information on the table above as unplanned changes may occur.

This page was last updated on 22/11/2018